Remote Support

The remote desktop service offered by Analytix Solutions provides an all-inclusive computer network set-up, including hardware and software requirements, together with Anti-Virus and Anti-Spam measures. Our remote tech support service is backed by the Analytix commitment to quality, reinforced by a team of experts working towards customizing solutions as required.

Clients tapping into Analytix’s remote support service will also have access to troubleshooting options. Using Remote Desktop Protocol, Analytix provides clients with uninterrupted remote tech support. If needed, onsite support may also be provided, depending upon client requirements.

The online remote services offered by Analytix Solutions include:

  • Microsoft Windows updates
  • Microsoft Windows service packs, hot fixes and security patches
  • Software installation or removal
  • Anti-Virus and Anti-Spam updating
  • Virus and Spyware removal and prevention
  • Application updates and patches
  • Troubleshooting for Internet, email, and wireless network connectivity issues
  • Internet security auditing and configuration
  • Hard disk scanning, defragmentation, and scheduling
  • Tuning and optimizing of the system
  • Secured wireless setup and configuration

Key Benefits

Analytix offers numerous benefits for users of its remote support services:

  • Experienced and reliable team
  • Fast and accurate solutions
  • Cost-effective rates
  • Door-step services

Support

In keeping with its tradition of uninterrupted remote support service, our troubleshooting team will be available to address issues 24x7, via email or phone.

In cases where remote assistance or online remote support is not adequate, a professional from Analytix Solutions will visit the site.

I have been most impressed by the way Analytix platforms their technology. Their Web Portal is amazing...

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